Message Not Sent Tap to Try Again

Troubleshoot GMS device:

If but some SMS messages cannot be sent

  1. If the recipient is a network provider number and some SMS messages cannot be sent, consult your network provider for details.
  2. Cheque whether the fixed dialling service has been enabled. Afterwards Fixed Dialling Numbers is enabled, you can only ship messages to contacts in the Stock-still Dialling Numbers list. Disable the Stock-still Dialling Numbers service and endeavor sending the message again.

    Y'all can get to, and disable Fixed Dialling Numbers. (Consult your network provider about the required PIN2 code.)

  3. If you lot are sending a group bulletin, check whether the screen is off when the bulletin is being sent. It is recommended that you keep the screen on or charge the phone when sending a group message.
  4. If you still cannot send a message to a sure number, open Settings, search for and access Premium SMS access, and observe Letters. Ready the corresponding choice to Ask for permission.

If all SMS messages cannot be sent

  1. Enable and and then disable Aeroplane style, and endeavor once again.
  2. If your mobile phone is currently using a 5G network, it is recommended that you disable 5G past swiping downward from the status bar to brandish the shortcut switches panel and turning off the 5G switch, and endeavour once more.
  3. If VoLTE is enabled on your SIM card (if and then, Hd volition be displayed in the status bar), disable VoLTE and try again.
  4. Tertiary-party SMS messaging apps may have compatibility problems. If yous are using a third-party messaging app, open Settings, then search for and access Default apps. Nether SMS app (Messaging), select Messages.

v. If a toast message is displayed with error code when an SMS message failed to be sent, contact your network provider to report the error code.

six. Insert the SIM menu you are using into some other working phone. If the result persists, contact your network provider for assistance.

If the result persists

  1. Clear the information and enshroud in the Messaging app (the messages volition not be deleted).

    Open up Settings, search for and admission Apps, and find Letters. Go to .

2. Reset network settings

If the outcome is notwithstanding not resolved, open Settings, search for and access Reset network settings, and bear upon Reset network settings. Then try again.

3. Reset phone

If the effect is still not resolved, open up Settings, search for and access Reset phone, impact Reset telephone, and so touch Reset telephone.

Note: Restoring your phone to its factory settings will delete all data in the internal storage of your device, such as account login information, app and system data and settings, installed apps, and files.

Troubleshoot HMS device:

If only some SMS messages cannot exist sent

  1. If the recipient is a network provider number and some SMS letters cannot be sent, consult your network provider for details.
  2. Check whether the fixed dialling service has been enabled. Subsequently Fixed Dialling Numbers is enabled, y'all can only send messages to contacts in the Fixed Dialling Numbers list. Disable the Fixed Dialling Numbers service and try sending the message over again.
  3. You can go to, and disable Fixed Dialling Numbers. (Consult your network provider about the required PIN2 code.)

    If y'all are sending a group message, bank check whether the screen is off when the message is being sent. It is recommended that y'all go on the screen on or charge the telephone when sending a group bulletin.

  4. If you still cannot send a bulletin to a certain number, open up Settings, search for and admission Premium SMS admission, and notice Messages. Set the corresponding choice to Ask for permission.

If all SMS messages cannot exist sent

  1. Enable and then disableAirplane mode, and try again.
  2. If your mobile phone is currently using a 5G network, it is recommended that you lot disable 5G past swiping down from the condition bar to display the shortcut switches console and turning off the 5G switch, and try again.
  3. If VoLTE is enabled on your SIM card (if and so, HD volition be displayed in the condition bar), disable VoLTE and attempt once again.
  4. 3rd-party SMS messaging apps may have compatibility issues. If you are using a third-political party messaging app, open up Settings, then search for and admission Default apps. Nether SMS app (Messaging), select Messages.

  5. If a scarlet exclamation marker is displayed when an SMS bulletin failed to exist sent, bear on and hold the message, become to , and contact your network provider to written report the mistake code.
  6. Please bank check whether the SMS center number is set up properly. Open up to set the correct SMS center number. Delight consult your network provider about the SMS centre number.
  7. If the SMS eye number is correct, but the message withal cannot be sent, it is recommended that you insert the SIM card you are using into some other working phone. If the bulletin fails to be sent, there may be a problem with the SIM card. If so, supplant your SIM menu.

If the issue persists, information technology is recommended that y'all clear information or perform data a mill reset.

  1. Restore Messaging to its default settings

    EMUI four.X: Go to .

    EMUI v.10/8.X:.

    EMUI 9.Ten/10.X/11.0 and Magic UI 2.X/3.Ten/four.0: .

  2. Clear the data and cache in the Messaging app (the messages will non be deleted).

    Open Settings, search for and access Apps, and find Messaging. So become to .

  3. Reset network settings

    If the issue is still not resolved, open Settings, search for and access Reset network settings, and bear upon Reset network settings. Then try again.

  4. Reset phone

    If the event is however non resolved, open Settings, search for and access Reset phone, affect Reset phone, and then touch on Reset phone.

    Notation: Restoring your telephone to its factory settings will delete all data in the internal storage of your device, such as account login information, app and system data and settings, installed apps, and files.

  5. If the issue persists

    If the consequence persists, back up your data and take your device and proof of purchase to an authorised Huawei Customer Service Centre for assistance.

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Source: https://consumer.huawei.com/za/support/content/en-gb15838134/

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